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Description
IBM is voluntarily recalling AC Adapters that can be used only on
certain older IBM ThinkPad 310 (type 2600 only) and IBM ThinkPad i
Series (type 2611 only) notebook computers, and IBM WorkPad z50 (type
2608 only) companion devices, which are no longer in production.
Some of these adapters have exhibited signs of overheating and may pose
fire hazard. As a result, 320,000 AC Adapters will be recalled around
the world(these AC Adapter FRU were not marketed in Japan), of those
220,000 are in the United States. IBM voluntarily reported this
information to the Consumer Product Safety Commission (CPSC) and is
working with the CPSC on the recall. There have been no reports of
injuries associated with these AC Adapters.
How to determine if your AC Adapter is affected
First, look on the bottom of your computer at the information next to
the bar code label. There will be a 4 digit TYPE number followed by a
three digit MODEL number. Next to this will be a seven digit serial
number (S/N). If you do NOT have one of the following computers and TYPE
numbers, this recall program does not apply to you:
 | IBM ThinkPad 310 (type 2600 only)
| IBM ThinkPad i Series (type 2611 only)
| IBM WorkPad z50 (type 2608 only) companion device |
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Next, locate the AC Adapter used to power your machine. The AC Adapter
is a small rectangular black plastic box. On one end, there is a
permanently attached wire that connects to the computer through a round
connector, and on the other end, there is a detachable cord that will
plug into an AC outlet.
This AC Adapter will fit only the ThinkPad and WorkPad devices listed
above and will not fit other models. It is approximately 2.5 x 4.25 x
1.25 inches in dimension. The label will contain one of the following
FRU numbers: 12J0537, 12J0539, 02K6562. The graphic below shows
the location of the FRU number on the AC Adapter:
What to do
If your AC Adapter is one of those affected by this recall,
IBM will replace the AC Adapter, free of charge. IBM also requests that
you do not leave your current AC Adapter plugged into any AC power
outlet while unattended.
When you receive your replacement AC adapter, a postage-paid box will be
provided so that you can return the original AC Adapter to IBM.
To order your replacement AC Adapter from IBM, customers in the United
States can call IBM at 1-800-426-3387. Other customers can contact their
nearest IBM
HelpCenter .
If you are ordering a replacement AC Adapter for a Canadian address, do
NOT use the Web form below. Canadian customers should call
1-800-565-3344.
To check the status of orders placed before Friday, December 22,
2000, click here . |
We want the old AC Adapter back so it can be destroyed and disposed of properly.
Here's all you have to do:
- Take your new AC Adapter out of the shipping box.
- Remove the AC power cord from your old AC Adapter.
- Connect the AC power cord to your new AC Adapter and you're
good to go again.
- Place the old AC Adapter into the shipping box.
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